Legal Policies

1. Overview

At Best Onward Ticket, we take your privacy seriously. This Privacy Policy describes how we collect, use, and handle your personal information when you use our services, website, and applications. By using our Service, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your personal data and will only use it as described in this Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.

2. Information We Collect

Personal Information: To provide our onward ticketservice, we collect necessary personal details including your name, email address, and the passenger information required for flight reservations (full names, dates of birth, passport details when required).

Payment Information: When you make a purchase, payment information is collected by our secure payment processors. We do not store complete credit card information on our servers.

Booking Information: We collect details about your requested flight routes, dates, and related travel information necessary to create your onward ticket.

Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and other analytical data to improve our service.

Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Service, including creating youronward ticket reservation
• To process payments and fulfill transactions
• To verify your identity for customer support purposes
• To send you important service notifications and updates
• To improve our website functionality and user experience
• To respond to your inquiries and provide customer support
• To comply with legal obligations and prevent fraudulent activity

If you opt in to marketing communications, we may use your information to send you news, special offers, and general information about other services we offer. You can opt out of these communications at any time.

4. Information Sharing

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments, and creating flight reservations. These service providers are contractually bound to use personal data only for the purposes of providing services to us.
• Airlines and Reservation Systems: To create legitimate flight reservations, we must share passenger details with airline reservation systems. This is essential to our core service.
• Legal Requirements: We may disclose your information where required by law, governmental request, or to protect our rights, property, or safety.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Any third party with whom we share your data is required to provide the same level of protection as outlined in this Privacy Policy.

5. Data Storage & Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, secure data storage, and regular security assessments.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, or enforce our agreements. Typically, booking information is retained for 2 years from the date of purchase to support potential customer inquiries and for regulatory compliance.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continually update our security practices to maintain the highest standards.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information we hold.
• Correction: You can request that we correct inaccurate information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your information in specific situations.
• Data Portability: You can request a machine-readable copy of your data to transfer to another service.
• Objection: You can object to our processing of your information in certain circumstances.

GDPR Rights: If you are located in the European Economic Area (EEA), you have specific rights under the GDPR. To exercise these rights, please contact us using the information provided at the end of this policy.

CCPA Rights: California residents have additional rights under the CCPA, including the right to know what personal information is collected, disclosed, or sold, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer data internationally, we take appropriate safeguards to ensure your data remains protected according to this Privacy Policy. This includes using standard contractual clauses approved by relevant regulatory authorities and working with certified Privacy Shield providers where applicable.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.